Privacy Policy
Last updated October 10, 2025
Disclaimer
Simplified summaries are provided for reader convince only and are not legally binding, please refer to the document contents for legal requirements
1. INFORMATION WE COLLECT
We collect personal information that you provide us when booking our services, including your name, contact details (phone number, email address), physical address, and service requirements. We may also collect may also collect payment information necessary to process transactions.
Simplified Summery
We only collect the basics we need to deliver our service—your name, contact details, address, and payment info when you book with us.
2. How We Use Your Information
Digital Skills Australia uses your personal information solely for the purpose of providing our technology training and support services. This includes scheduling appointments, communicating about your service, processing payments, and providing follow-up support as outlined in our service agreement.
Simplified Summery
We use your details to schedule your appointment, contact you about your service, process payment, and provide the support we promise. That's it.
3. information sharing
We do not sell, trade, rent, or share your personal information with third parties. Your information is used exclusively for internal business operations related to delivering our services to you.
Simplified Summery
We never share your information with anyone outside our company. Your details stay with us.
4. Data Security
We implement reasonable physical, electronic, and managerial procedures to safeguard the personal information we collect. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.
Simplified Summery
We take reasonable steps to keep your information secure, though we can't guarantee perfect security (no one can).
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Service records and customer information are retained for a period of seven years in accordance with Australian tax and business record-keeping requirements.
Simplified Summery
We keep your information for up to seven years as required by Australian law for business records and tax purposes.
6. Your Rights
You have the right to access, correct, or request deletion of your personal information at any time. To exercise these rights, please contact us using the details provided below.
Simplified Summery
You can ask to see, update, or delete your information anytime—just get in touch with us.
7. Cookies and Website Usage
Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can disable cookies through your browser settings, though this may affect website functionality.
Simplified Summery
Our website uses basic cookies to work properly and help us understand how people use our site. You can turn them off in your browser if you prefer.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.
Simplified Summery
We might update this policy occasionally. We'll post the new version here with a new date. If you keep using our services, you're agreeing to the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us via our contact page or the information below:
Digital Skills Australia ABN 40 361 054 998
Mail: POBOX 3045 Mornington, Victoria 3931, Australia
Phone: 1800 950 306